Does satisfaction reflect the technical quality of mental health care?

  title={Does satisfaction reflect the technical quality of mental health care?},
  author={Mark J. Edlund and Alexander S. Young and Fuan Yue Kung and Cathy Donald Sherbourne and Kenneth Brooks Wells},
  journal={Health services research},
  volume={38 2},
OBJECTIVE To analyze the relationship between satisfaction and technical quality of care for common mental disorders. DATA SOURCE A nationally representative telephone survey of 9,585 individuals conducted in 1997-1998. STUDY DESIGN Using multinomial logistic regression techniques we investigated the association between a five-level measure of satisfaction with the mental health care available for personal or emotional problems and two quality indicators. The first measure, appropriate… CONTINUE READING
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