Does Working from Home Work? Evidence from a Chinese Experiment

@article{Bloom2013DoesWF,
  title={Does Working from Home Work? Evidence from a Chinese Experiment},
  author={Nicholas Bloom and J. Joseph Beaulieu and James Liang and Donald John Roberts and Zhichun Jenny Ying},
  journal={Kauffman: Large Research Projects - NBER (Topic)},
  year={2013}
}
About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at CTrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Home working led to a 13% performance increase, of which about 9% was from working more minutes per shift (fewer breaks and sick-days) and 4% from… 
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There is important variation in the daily time allocation of workers in their prime working years and working from home may allow for substantially more time to produce food and consume food at home, which may provide teleworkers with health benefits since home-produced meals tend to be lower in calories and higher in nutrients than meals prepared away from home.
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