Does Working from Home Work? Evidence from a Chinese Experiment

@article{Bloom2013DoesWF,
  title={Does Working from Home Work? Evidence from a Chinese Experiment},
  author={N. Bloom and J. Beaulieu and J. Liang and Donald John Roberts and Z. Ying},
  journal={Randomized Social Experiments eJournal},
  year={2013}
}
  • N. Bloom, J. Beaulieu, +2 authors Z. Ying
  • Published 2013
  • Psychology, Business
  • Randomized Social Experiments eJournal
  • About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at CTrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Home working led to a 13% performance increase, of which about 9% was from working more minutes per shift (fewer breaks and sick-days) and 4% from… CONTINUE READING
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