Does Involving Users in Software Development Really Influence System Success?

@article{Abelein2013DoesIU,
  title={Does Involving Users in Software Development Really Influence System Success?},
  author={Ulrike Abelein and Helen Sharp and Barbara Paech},
  journal={IEEE Software},
  year={2013},
  volume={30},
  pages={17-23}
}
Researchers have studied how best to involve users in software development for a long time, primarily in the area of information systems and human-computer interaction. The authors consider the effects of both user participation and user involvement, which they abbreviate to UPI. Existing research describes several benefits of UPI, such as improved quality due to more precise requirements, the prevention of unneeded and expensive features, and an increase in user satisfaction, which leads to… CONTINUE READING

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