Does Environmental Certification Help the Economic Performance of Hotels ? Evidence from the Spanish Hotel Industry

@inproceedings{SegarraOa2015DoesEC,
  title={Does Environmental Certification Help the Economic Performance of Hotels ? Evidence from the Spanish Hotel Industry},
  author={Mar{\'i}a-del-Val Segarra-O{\~n}a and {\'A}ngel Peir{\'o}-Signes and Rohit Verma and Luis Miret-Pastor},
  year={2015}
}
The capacity to generate value-added services in order to acquire and retain loyal clients is one of the challenges facing the hospitality sector. For this reason and because of economic realities and government policies, an ever-growing number of hotels are formally adopting certified environmental practices such as the ISO 14001. In this article, we attempt to analyze the relationship between the implementation of a proactive environmental management tool, the ISO 14001 standard, and the… CONTINUE READING

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