Do patterns help novice evaluators? A comparative study

@article{Lanzilotti2011DoPH,
  title={Do patterns help novice evaluators? A comparative study},
  author={Rosa Lanzilotti and Carmelo Ardito and Maria Francesca Costabile and Antonella De Angeli},
  journal={Int. J. Hum.-Comput. Stud.},
  year={2011},
  volume={69},
  pages={52-69}
}
Evaluating e-learning systems is a complex activity which requires considerations of several criteria addressing quality in use as well as educational quality. Heuristic evaluation is a widespread method for usability evaluation, yet its output is often prone to subjective variability, primarily due to the generality of many heuristics. This paper presents the Pattern-Based (PB) inspection, which aims at reducing this drawback by exploiting a set of evaluation patterns to systematically drive… CONTINUE READING
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