Do You Know the Way to SNA ? : A Process Model for Analyzing and Visualizing Social Media Data

  title={Do You Know the Way to SNA ? : A Process Model for Analyzing and Visualizing Social Media Data},
  author={Derek L. Hansen and D. Rotman and Elizabeth Bonsignore and Ali Mili and - Frayling and Eduarda Mendes Rodrigues and Marc Smith and Ben Shneiderman and Tony Capone},
Traces of activity left by social media users can shed light on individual behavior, social relationships, and community efficacy. Tools and processes to analyze social traces are essential for enabling practitioners to study and nurture meaningful and sustainable social interaction. Yet such tools and processes remain in their infancy. We conducted a study of 15 graduate students who were learning to apply Social Network Analysis (SNA) to data from online communities. Based on close… CONTINUE READING
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