Do Bags Fly Free? An Empirical Analysis of the Operational Implications of Airline Baggage Fees

  title={Do Bags Fly Free? An Empirical Analysis of the Operational Implications of Airline Baggage Fees},
  author={Mariana Nicolae and Mazhar Arikan and Vinayak Deshpande and Mark E. Ferguson},
  journal={Manag. Sci.},
In 2008, the majority of U.S. airlines began charging for the second checked bag, and then for the first checked bag. One of the often cited reasons for this action by the airlines’ executives was that this would influence customers to travel with less baggage and thus improve cost and operational performance. A popular customer belief, however, is that airline departure delays got worse due to an increase and size of customer carry-on baggage. A notable exception to the charging for checked… 

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