Dissecting hospital quality. Antecedents of clinical and perceived quality in hospitals.

@article{GarcaLacalle2011DissectingHQ,
  title={Dissecting hospital quality. Antecedents of clinical and perceived quality in hospitals.},
  author={Javier Garc{\'i}a-Lacalle and Patricia R Bachiller},
  journal={The International journal of health planning and management},
  year={2011},
  volume={26 3},
  pages={264-81}
}
Clinical quality (CQ) and patient satisfaction (PS) are key elements on the agenda of European public healthcare systems. This paper seeks to explore the relationship between CQ and PS, at hospital level, as freedom of hospital choice may lead to a trade-off between them. In addition, the paper studies the influence of some factors--location, size, case-mix, length of stay and occupancy rate (OR)--on hospital clinical and perceived quality. Correlation analyses and the linear mixed-effect… CONTINUE READING

From This Paper

Figures, tables, results, connections, and topics extracted from this paper.