Diseases and Emotions: An Automated Content Analysis of Health Narratives in Inquiries to an Online Health Consultation Service

  title={Diseases and Emotions: An Automated Content Analysis of Health Narratives in Inquiries to an Online Health Consultation Service},
  author={Sabrina Heike Kessler and Sabine Schmidt-Weitmann},
  journal={Health Communication},
  pages={226 - 235}
ABSTRACT The internet is increasingly used as a source of health-related information by individuals making a medical decision. Online consultation services offer a safe and anonymous time- and place-independent space in which users can ask health-related questions combined with related individual health narratives, including associated emotions. Research on emotions in health narratives and medical communication is still at an early stage. This study investigates the users of an online… 

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