Discourse-based intervention for modifying supervisory communication as leverage for safety climate and performance improvement: a randomized field study.

@article{Zohar2014DiscoursebasedIF,
  title={Discourse-based intervention for modifying supervisory communication as leverage for safety climate and performance improvement: a randomized field study.},
  author={Dov Zohar and Tal Polachek},
  journal={The Journal of applied psychology},
  year={2014},
  volume={99 1},
  pages={113-24}
}
The article presents a randomized field study designed to improve safety climate and resultant safety performance by modifying daily messages in supervisor-member communications. Supervisors in the experimental group received 2 individualized feedback sessions regarding the extent to which they integrated safety and productivity-related issues in daily verbal exchanges with their members; those in the control group received no feedback. Feedback data originated from 7-9 workers for each… CONTINUE READING
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