Dimensions of quality revisited: from thought to action.

@article{Maxwell1992DimensionsOQ,
  title={Dimensions of quality revisited: from thought to action.},
  author={Robert J. Maxwell},
  journal={Quality in health care : QHC},
  year={1992},
  volume={1 3},
  pages={171-7}
}
one energetic surgeon, "His patients loved him and they died young." The two views of quality are clearly not identical: the methods for measuring them and the people best placed to judge them differ. Although Donabedian and others had recognised multidimensionality, the dimensions of quality I described were, I think, a genuine step forward in describing and explaining six facets of health care quality (box 1). It is gratifying that they struck a chord and that they seem to have been useful… CONTINUE READING