Digital libraries' support for the user's 'information journey'

  title={Digital libraries' support for the user's 'information journey'},
  author={Anne Adams and Ann Blandford},
  journal={Proceedings of the 5th ACM/IEEE-CS Joint Conference on Digital Libraries (JCDL '05)},
The temporal elements of users' information requirements are a continually confounding aspect of digital library design. No sooner have users' needs been identified and supported than they change. This paper evaluates the changing information requirements of users through their 'information journey' in two different domains (health and academia). In-depth analysis of findings from interviews, focus groups and observations of 150 users have identified three stages to this journey: information… CONTINUE READING
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