Development of a knowledge management initiative and system: A case study

  title={Development of a knowledge management initiative and system: A case study},
  author={Kuan Yew Wong and Elaine Aspinwall},
  journal={Expert Syst. Appl.},
As knowledge emerges as the primary strategic resource in the 21st century, many firms in the manufacturing and service sectors alike are beginning to introduce and implement Knowledge Management (KM). Organisations can certainly benefit from its application for enhanced decision support, efficiency and innovation, thus helping them to realise their strategic mission. However, KM is an emerging paradigm, and not many organisations have a clear idea of how to proceed with it. This paper presents… CONTINUE READING
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