Development culture and TQM in Turkish healthcare: importance of employee empowerment and top management leadership

@article{Gzkara2019DevelopmentCA,
  title={Development culture and TQM in Turkish healthcare: importance of employee empowerment and top management leadership},
  author={İzlem G{\"o}z{\"u}kara and Nurdan Çolakoğlu and {\"O}mer Faruk Şimşek},
  journal={Total Quality Management \& Business Excellence},
  year={2019},
  volume={30},
  pages={1302 - 1318}
}
Total quality management (TQM) is directed at quality consciousness throughout all organisational processes. A successful TQM practice requires a culture that can adapt to changes and promote innovation. Development culture focuses especially on improvement, flexibility and external environment, concerning with growth, innovation and adaptation. From this perspective, the present study aims to examine the link between development culture and TQM in Turkish healthcare organisations and to… 
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