Development and application of a new measure of employee engagement: the ISA Engagement Scale

  title={Development and application of a new measure of employee engagement: the ISA Engagement Scale},
  author={Emma Soane and Catherine Truss and Kerstin Alfes and Amanda Shantz and Chris Rees and Mark Gatenby},
  journal={Human Resource Development International},
  pages={529 - 547}
Effective measure of employee engagement is relevant to human resource development (HRD) theory and practice. We build on Kahn's (1990, Psychological conditions of personal engagement and disengagement at work, Academy of Management Journal 33: 692–724) theory and develop a model of engagement that has three requirements: a work-role focus, activation and positive affect. This model was operationalized in a new measure: the Intellectual, Social, Affective Engagement Scale (ISA Engagement Scale… 
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