Development, internal consistency and reliability of the Verona Service Satisfaction Scale--European Version. EPSILON Study 7. European Psychiatric Services: Inputs Linked to Outcome Domains and Needs.

@article{Ruggeri2000DevelopmentIC,
  title={Development, internal consistency and reliability of the Verona Service Satisfaction Scale--European Version. EPSILON Study 7. European Psychiatric Services: Inputs Linked to Outcome Domains and Needs.},
  author={Mirella Ruggeri and Antonio Lasalvia and Rosa Bruna Dall'Agnola and Bob van Wijngaarden and Helle Charlotte Knudsen and Morven N Leese and Luis Gaite and Michele Tansella},
  journal={The British journal of psychiatry. Supplement},
  year={2000},
  volume={39},
  pages={s41-8}
}
BACKGROUND Satisfaction with mental health services is an important quality and outcome variable. The Verona Service Satisfaction Scale (VSSS) is a well-established method for measuring service satisfaction. AIM To report the development and reliability study of the European Version of the VSSS (VSSS-EU). METHOD A sample of people with schizophrenia on the case-load of local mental health services in the five European participating countries was assessed. The VSSS-EU was administered at one… CONTINUE READING

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