Developing key performance indicators for airports

@inproceedings{Granberg2012DevelopingKP,
  title={Developing key performance indicators for airports},
  author={Tobias Andersson Granberg and Alejandro O Munoz},
  year={2012}
}
We develop a set of airport key performance indicators, i.e. a set of measures that can be used to monitor and manage an airport, giving indications of the current state of the operations and supporting improvement work. By reviewing previous relevant work, the airport is divided into five activity areas (operations, economy, environmental issues, safety… CONTINUE READING