Developing Strategic Perspectives on Business Process Reengineering : From Process Reconfiguration to Organizational Change

@inproceedings{Teng2003DevelopingSP,
  title={Developing Strategic Perspectives on Business Process Reengineering : From Process Reconfiguration to Organizational Change},
  author={J K Teng and Varun Grover and Karsten Fiedler},
  year={2003}
}
Successful business process reengineering (BPR) efforts in many firms have been reported to significantly improve productivity and reduce staff. However, as the reality of large-scale process change sets in and reengineering failures start coming to the forefront, more careful thought must be given to the change process itself, and it is important that senior leaders in the organization develop a high-level strategic perspective on this multifaceted change phenomenon. To help develop this… CONTINUE READING

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