Developing Information Infrastructure: The Tension Between Standardization and Flexibility

@article{Hanseth1996DevelopingII,
  title={Developing Information Infrastructure: The Tension Between Standardization and Flexibility},
  author={Ole Hanseth and Eric Monteiro and Morten Hatling},
  journal={Science, Technology \& Human Values},
  year={1996},
  volume={21},
  pages={407 - 426}
}
This article explores the tension between standardization and flexibility in information infrastructure (II). Just like other large technical systems, the geographically dispersed yet highly interconnected II becomes increasingly resistant to change. Still, II design must anticipate and prepare for changes, even substantial ones, if infrastructure is to survive. An II contains a huge number of components that alternate between standardization and change throughout their lifetimes. These… Expand
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