Determination of Optimal Variable-Sized Multiple-Block Appointment Systems

  title={Determination of Optimal Variable-Sized Multiple-Block Appointment Systems},
  author={Brant E. Fries and Vijay P. Marathe},
  journal={Operations research},
  volume={29 2},
The single-block appointment system is the most common method of scheduling ambulatory care clinics today. Several studies have examined various appointment systems ranging from single-block appointments on one extreme to individual appointments on the other, and including mixtures of these such as multiple-block (m-at-a-time) and block/individual systems. In this paper we analyze a general single-server multiple-block system, one permitting blocks of variable size. In the analysis we use a… CONTINUE READING
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