Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model

@article{Venkatesh2000DeterminantsOP,
  title={Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model},
  author={V. Venkatesh},
  journal={Inf. Syst. Res.},
  year={2000},
  volume={11},
  pages={342-365}
}
  • V. Venkatesh
  • Published 1 December 2000
  • Business
  • Inf. Syst. Res.
Much previous research has established that perceived ease of use is an important factor influencing user acceptance and usage behavior of information technologies. However, very little research has been conducted to understand how that perception forms and changes over time. The current work presents and tests an anchoring and adjustment-based theoretical model of the determinants of system-specific perceived ease of use. The model proposes control (internal and external--conceptualized as… 
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