Determinants of IT Outsourcing Relationships: A Conceptual Model

  title={Determinants of IT Outsourcing Relationships: A Conceptual Model},
  author={Stefan Blumenberg and Daniel Beimborn and Wolfgang K{\"o}nig},
  journal={Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)},
How can relationship quality in outsourcing partnerships be achieved, sustained, and improved? In this paper we present a conceptual model that focuses on the identification of the relevant determinants for a successful IT outsourcing relationship as well as on the operationalization IT outsourcing relationship quality. We contribute to existing relationship literature by thoroughly examining existing constructs and, if applicable, spliting and redistributing them. We also consider additional… CONTINUE READING
Highly Cited
This paper has 25 citations. REVIEW CITATIONS

From This Paper

Figures, tables, and topics from this paper.
13 Citations
65 References
Similar Papers


Publications citing this paper.
Showing 1-10 of 13 extracted citations


Publications referenced by this paper.
Showing 1-10 of 65 references

The Impact of the Client-Vendor Relationship on Information Systems Outsourcing Success

  • T. Goles
  • The Faculty of Bauer College of Business
  • 2001
Highly Influential
6 Excerpts

Effect of partnership quality on IS outsourcing success: conceptual frame- Proceedings of the 41st Hawaii International Conference on System Sciences - 2008 9 work and empirical validation

  • J.-N. Lee, Y.-G. Kim
  • Journal of Management Information Systems, 15(4)
  • 1999
Highly Influential
8 Excerpts

A Model of Distributor Firm and Manufacturer Firm Working Partnerships

  • J. C. Anderson, J. A. Narus
  • Journal of Marketing, 54(1)
  • 1990
Highly Influential
4 Excerpts

Developing Buyer-Seller Relationships

  • F. R. Dwyer, P. Schurr, S. Oh
  • Journal of Marketing, 51(2)
  • 1987
Highly Influential
5 Excerpts

Similar Papers

Loading similar papers…