Detection of review spam: A survey

  title={Detection of review spam: A survey},
  author={Atefeh Heydari and Mohammad ali Tavakoli and Naomie Salim and Zahra Heydari},
  journal={Expert Syst. Appl.},
In recent years, online reviews have become the most important resource of customers’ opinions. These reviews are used increasingly by individuals and organizations to make purchase and business decisions. Unfortunately, driven by the desire for profit or publicity, fraudsters have produced deceptive (spam) reviews. The fraudsters’ activities mislead potential customers and organizations reshaping their businesses and prevent opinion-mining techniques from reaching accurate conclusions. The… CONTINUE READING
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