• Corpus ID: 34015394

Designing service-oriented chatbot systems using a construction grammar-driven natural language generation system

  title={Designing service-oriented chatbot systems using a construction grammar-driven natural language generation system},
  author={Marie-Claire Jenkins},
Service oriented chatbot systems are used to inform users in a conversational manner about a particular service or product on a website. Our research shows that current systems are time consuming to build and not very accurate or satisfying to users. We find that natural language understanding and natural language generation methods are central to creating an e�fficient and useful system. In this thesis we investigate current and past methods in this research area and place particular emphasis… 
Designing User Engagement With Text- Based Chatbots
  • 2017
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