• Corpus ID: 34015394

Designing service-oriented chatbot systems using a construction grammar-driven natural language generation system

@inproceedings{Jenkins2011DesigningSC,
  title={Designing service-oriented chatbot systems using a construction grammar-driven natural language generation system},
  author={Marie-Claire Jenkins},
  year={2011}
}
Service oriented chatbot systems are used to inform users in a conversational manner about a particular service or product on a website. Our research shows that current systems are time consuming to build and not very accurate or satisfying to users. We find that natural language understanding and natural language generation methods are central to creating an e�fficient and useful system. In this thesis we investigate current and past methods in this research area and place particular emphasis… 
Designing User Engagement With Text- Based Chatbots
  • 2017
A chatbot is a computer program that interacts with humans via auditory or textual methods and is increasingly being adopted to various everyday practices. Although the use of chatbots is increasing,

References

SHOWING 1-10 OF 197 REFERENCES
Evaluating the language resources of chatbots for their potential in English as a second language
TLDR
It is concluded that while substantial progress has been made in terms of chatbots' language-handling, a robust ESL ‘conversation practice machine’ is still some way off being a reality.
Knowledge-based conversational agents and virtual storytelling
We describe an architecture for building speech-enabled conversational agents, deployed as self-contained Web services, with ability to provide inference processing on very large knowledge bases and
A Deep-Parsing Approach to Natural Language Understanding in Dialogue System: Results of a Corpus-Based Evaluation
TLDR
The architecture has been designed for this campaign, exclusively dedicated to spoken dialogue understanding, and it is believed that the approach based on a LTAG parser and two ontologies can be used in real dialogue systems, providing quite robust speech understanding and facilities for interfacing with a dialogue manager and the application itself.
A Casual Conversation System Using Modality and Word Associations Retrieved from the Web
TLDR
A textual dialogue system that uses word associations retrieved from the Web to create propositions and how it can be used as a simple and expandable platform for almost any kind of experiment with human-computer textual conversation in Japanese is presented.
Three Stories on Automated Reasoning for Natural Language Understanding
TLDR
This overview is not only an attempt to identify the added value of computerised reasoning in natural language understanding, but also to point out the limitations of the first-order inference techniques currently used innatural language processing.
Enabling technology for multilingual natural language generation: the KPML development environment
TLDR
KPML aims to provide generation projects with standardized, broad-coverage, reusable resources and a basic engine for using such resources for generation, based on a new, generic approach to multilinguality in resource description that extends significantly beyond previous approaches.
The Delphi Natural Language Understanding System
This paper presents Delphi, the natural language component of the BBN Spoken Language System. Delphi is a domain-independent natural language question answering system that is solidly based on
A Knowledge Engineering Approach to Natural Language Understanding
TLDR
The results of a preliminary study of a Knowledge Engineering approach to Natural Language Understanding of a rule-based system to handle the acquisition, representation, and use of linguistic knowledge are described.
Pragmatics in human-computer conversations*
This paper provides a pragmatic analysis of some human-computer conversations carried out during the past six years within the context of the Loebner Prize Contest, an annual competition in which
Definite Clause Grammars for Language Analysis - A Survey of the Formalism and a Comparison with Augmented Transition Networks
TLDR
It is argued that DCGs can be at least as efficient as ATNs, whilst the DCG formalism is clearer, more concise and in practice more powerful.
...
1
2
3
4
5
...