Designing interfaces for explicit preference elicitation: a user-centered investigation of preference representation and elicitation process

@article{Pommeranz2011DesigningIF,
  title={Designing interfaces for explicit preference elicitation: a user-centered investigation of preference representation and elicitation process},
  author={Alina Pommeranz and Joost Broekens and Pascal Wiggers and Willem-Paul Brinkman and Catholijn M. Jonker},
  journal={User Modeling and User-Adapted Interaction},
  year={2011},
  volume={22},
  pages={357-397}
}
Two problems may arise when an intelligent (recommender) system elicits users’ preferences. First, there may be a mismatch between the quantitative preference representations in most preference models and the users’ mental preference models. Giving exact numbers, e.g., such as “I like 30 days of vacation 2.5 times better than 28 days” is difficult for people. Second, the elicitation process can greatly influence the acquired model (e.g., people may prefer different options based on whether a… CONTINUE READING
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