Designing interactions for personalized and distributed services experiences: towards a new conceptual framework

@inproceedings{Giusti2011DesigningIF,
  title={Designing interactions for personalized and distributed services experiences: towards a new conceptual framework},
  author={Leonardo Giusti and Claudio Moderini and Massimo Zancanaro},
  booktitle={CHItaly},
  year={2011}
}
In this paper, we present an early design exploration of a mobile application aimed to support people in the orchestration of multiple service ecologies related to tourism activities; the design case will be used as a starting point to outline a number of theoretical considerations to inform a new conceptual framework for developing interactive systems… CONTINUE READING