Designing for high expectations: balancing ambiguity and thorough specification in the design of a wayfinding tool for firefighters

Abstract

Ambiguity has been identified as a useful tool for designing ubicomp systems. In the design of safety critical systems, however, the expectations for a system are particularly high, and goals of the technology are rigidly defined. In this context is not clear if open ended systems can still be used as a tool for design. In this paper we present a detailed… (More)
DOI: 10.1145/1858171.1858245

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Cite this paper

@inproceedings{Ramirez2010DesigningFH, title={Designing for high expectations: balancing ambiguity and thorough specification in the design of a wayfinding tool for firefighters}, author={Leonardo Ramirez and Tobias Dyrks}, booktitle={Conference on Designing Interactive Systems}, year={2010} }