Designing for crowd well-being : Needs and design suggestions

@inproceedings{Li2013DesigningFC,
  title={Designing for crowd well-being : Needs and design suggestions},
  author={Jie Li and Huib de Ridder and Arnold P. O. S. Vermeeren and Claudine Conrado and Claudio Martella},
  year={2013}
}
This paper investigates the needs or criteria for sustaining well-being in crowded situations through two focus group discussions with a total of ten participants. We conclude that pursuing crowd well-being could be divided into two different cases: one is obtaining the enhancement of the current state in normal situations, and the other is avoiding the deficiencies in case of emergencies. The psychological needs are different in these two cases. Crowd members pay attention to higher level of… CONTINUE READING

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