Designing an E-Learning Application to Facilitate Health Care Professionals' Cross-Cultural Communication

@article{Balasubramaniam2018DesigningAE,
  title={Designing an E-Learning Application to Facilitate Health Care Professionals' Cross-Cultural Communication},
  author={Nagadivya Balasubramaniam and Sari Kujala and Dicle Ayzit and Marjo Kauppinen and Tarja Heponiemi and Laura Hietapakka and Anu-Marja Kaihlanen},
  journal={Studies in health technology and informatics},
  year={2018},
  volume={247},
  pages={
          196-200
        }
}
In recent times, health care professionals (HCP) have come across a number of migrants as their patients. The cultural differences lead to communicational challenges between the migrant patients and health care professionals. Our project aimed to discover HCPs' attitudes, challenges and needs on cross-cultural communication, so that we can develop an e-learning solution that would be helpful for them. By conducting interviews with HCPs, we identified five crucial categories of problems and the… 

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