• Corpus ID: 169096697

Designing a Global Online Dispute Resolution System: Lessons Learned from eBay

@article{Rule2017DesigningAG,
  title={Designing a Global Online Dispute Resolution System: Lessons Learned from eBay},
  author={Colin Rule},
  journal={University of St. Thomas law journal},
  year={2017},
  volume={13},
  pages={354}
}
  • C. Rule
  • Published 2017
  • Computer Science
  • University of St. Thomas law journal
ir.stthomas.edu
3 Citations
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3 Citations

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TLDR
This work constructs a large dataset of disputes from the eBay online marketplace, and identifies several interesting behavioral and linguistic patterns, and trains classifiers to predict dispute outcomes with high accuracy.
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