• Corpus ID: 62250547

Designing Organizational Memory: Preserving Intellectual Assets in a Knowledge Economy 1

@inproceedings{Conklin2001DesigningOM,
  title={Designing Organizational Memory: Preserving Intellectual Assets in a Knowledge Economy 1},
  author={Jeffrey Conklin},
  year={2001}
}
nowledge management is an essential capability in the emerging knowledge economy. In particular, organizations have a valuable asset in the informal knowledge that is the daily currency of their knowledge workers, but this asset usually lives only in the collective human memory, and thus is poorly preserved and managed. There are significant technical and cultural barriers to capturing informal knowledge and making it explicit. Groupware tools such as E-mail and Lotus Notes™ tend to make… 

Figures from this paper

Cross-organizational information reuse: a third vision of collaborative memory in the enterprise
TLDR
To bridge the gap between internal and Internet-based memory systems this research explores a third vision; one which establishes virtual partnerships between small organizations.
Knowledge retention in knowledge management system: Review
Knowledge retention is a topic that comes up in many discussions of knowledge management. The primary concern is how to tap the brains of employees who are retiring, moving on to new jobs or
Knowledge Management and Its Interrelations With Organizational Memory
In increasingly complex environments, knowledge appropriation, generation, management, use, and reuse constitute a systemic and complex process of transformation and added value for the formation of
CHALLENGES IN THE IMPLEMENTATION OF INFORMATION SYSTEMS TO SUPPORT THE FUNCTIONS OF ORGANIZATIONAL MEMORY
TLDR
This theoretical essay sought to identify and discuss the difficulties of implementing information systems to support the functions of Organizational Memory and found that the difficulties are related mainly to the volatility and obsolescence of organizational knowledge.
Organizational memory formation and its use in construction
As knowledge becomes a source of competitive advantage, knowledge-management activities have become critical for success. Construction firms can effectively use their organizational memory to enhance
Understanding Organizational Memory System for Managing Knowledge
TLDR
The aim of the paper is to provide a document that able to stimulate rich understanding of OMS from KMS and IS concept by identified eight descriptions ofOMS and comparing twenty characteristics of IS, KMS, OMS extracted from previous studies to identify necessary consideration for developing OMS.
Organizational Memory-Knowledge as a Process or Information as an Entity
The aim of the paper is to define the concept of organizational memory by providing the first thorough content analysis applying Walker and Avant’s method popular in nursing science. The analysis
SHELFS: Managing critical issues through experience feedback
TLDR
This work presents a proactive method tailored for introducing human factors in a safety critical company, which is based on a distributed knowledge view of the working processes and stresses the positive face of safety.
Empirical Study on Organizational Memory Constructive Factors
Organizational memory and knowledge management are two topics that have recently grown in importance for businesses and academics. Knowledge is an important asset in organizations. Organizational
...
...

References

SHOWING 1-10 OF 21 REFERENCES
Shifting perspectives on organizational memory: from storage to active remembering
  • L. Bannon, K. Kuutti
  • Psychology
    Proceedings of HICSS-29: 29th Hawaii International Conference on System Sciences
  • 1996
TLDR
This paper provides an important reformulation of one aspect of "memory" that is implicit if not explicit in most current views (i.e. the notion of memory as a passive store), arguing instead for an active, constructive view of "remembering" that has a long, if forgotten history within psychology and other fields.
A confederation of tools for capturing and accessing collaborative activity
TLDR
A confederation of tools that combine to support the real-time capture of and subsequent access to informal collaborative activities, called Coral, which involves frequent discussion and decision-making meetings and later access of the captured records of those meetings to produce accurate documentation.
Improving Performance: How To Manage the White Space on the Organization Chart. Second Edition. The Jossey-Bass Management Series.
List of Figures and Tables v Foreword ix Preface xi The Authors xvii PART ONE: A FRAMEWORK FOR IMPROVING PERFORMANCE 1 1 Viewing Organizations as Systems 3 2 Three Levels of Performance:
gIBIS: A tool for all reasons
TLDR
The hypertext system described here, gIBIS (for graphical IBIS), makes use of color and a high speed relational database server to facilitate building and browsing typed IBIS networks.
A process-oriented approach to design rationale
We propose an approach to design rationale (DR) that emphasizes supporting the design process in such a way that a trace of the rationale is captured with little disruption of the normal process. We
Summarising the evolution of design concepts within a design rationale framework
TLDR
The use of the QOC Design Space Analysis approach to DR is used to document the evolution of design concepts over the life of a three year project to produce a retrospective DR document.
The Age of Social Transformation
No century in recorded history has experienced so many social transformations and such radical ones as the twentieth century. They, I submit, may turn out to be the most significant events of this,
Issues as Elements of Information Systems
TLDR
This paper presents the results of a two-week experiment to demonstrate the ability of the H2O2 “spatially aggregates” to be modelled on a 2D model and to provide a 3D model for the model derived from the model developed in this paper.
...
...