Design and usability in security systems: daily life as a context of use?

@article{Clear2002DesignAU,
  title={Design and usability in security systems: daily life as a context of use?},
  author={Tony Clear},
  journal={SIGCSE Bulletin},
  year={2002},
  volume={34},
  pages={13-14}
}
I n this scenario, we encounter one of the periodic frustrations of everyday life for the internet-challenged. A user, (who shall remain nameless) tries to access a document from the IEEE-CS Digital library. His membership has just been renewed and he is trying to login with username and password. His membership card contains identification details such as a name and member number. He also receives a personal identification number (PIN) for authenti-cation. The member name on the card (" first… CONTINUE READING