Design and Implementation of a Toolkit for Usability Testing of Mobile Apps

@article{Ma2013DesignAI,
  title={Design and Implementation of a Toolkit for Usability Testing of Mobile Apps},
  author={Xiaoxiao Ma and Bo Yan and Guanling Chen and Chunhui Zhang and Ke Huang and Jill L. Drury and Linzhang Wang},
  journal={Mobile Networks and Applications},
  year={2013},
  volume={18},
  pages={81-97}
}
The usability of mobile applications is critical for their adoption because of the relatively small screen and awkward (sometimes virtual) keyboard, despite the recent advances of smartphones. Traditional laboratory-based usability testing is often tedious, expensive, and does not reflect real use cases. In this paper, we propose a toolkit that embeds into mobile applications the ability to automatically collect user interface (UI) events as the user interacts with the applications. The events… CONTINUE READING

Figures, Tables, Results, and Topics from this paper.

Key Quantitative Results

  • A recent study shows that the task completion rate using mobile Web ranges from 38 to 75 % on different phones [2]. The average success rate was only 59 %, substantially lower than the roughly 80 % success rate when testing websites on a regular PC today.

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