Design Feedback From Users Through an Online Social Platform: Benefits and Limitations

@article{Flstad2016DesignFF,
  title={Design Feedback From Users Through an Online Social Platform: Benefits and Limitations},
  author={Asbj\orn F\olstad and Ida Maria Haugstveit and Knut Kvale and Amela Karahasanovic},
  journal={Interacting with Computers},
  year={2016},
  volume={28},
  pages={421-436}
}
Online social platforms, such as blogs, discussion forums and social networking sites, are increasingly explored as venues for user-centred evaluations; in particular, for design feedback from users. We present a multi-case study providing needed knowledge on such evaluations. Our findings are based on analyses of the design feedback and post-factum data… CONTINUE READING