Defining cost of quality in the materiel department.


The first step in reducing the cost of poor quality is to identify the defects controlled by materiel management. This article discusses the defects the authors have identified and measured in their efforts to reduce quality costs.

Cite this paper

@article{Miller1995DefiningCO, title={Defining cost of quality in the materiel department.}, author={Marjorie Strachman Miller and T M Graddy}, journal={Hospital materiel management quarterly}, year={1995}, volume={17 2}, pages={47-52} }