Defensive Routines in Engineering Managers and Non-Engineering Managers – A Case Analysis

Abstract

There is a perception that engineers experience challenges in areas such as communication, conflict resolution, and leadership. Defensive routines are actions implemented as a result of being in an embarrassing or threatening situa‐ tion. This research uses a case study approach to measure whether defensive routines are more common in engineer‐ ing managers… (More)

Topics

4 Figures and Tables