Decision support for the Technician Routing and Scheduling Problem
@article{Gamst2022DecisionSF, title={Decision support for the Technician Routing and Scheduling Problem}, author={Mette Gamst and David Pisinger}, journal={ArXiv}, year={2022}, volume={abs/2211.16968} }
The technician routing and scheduling problem (TRSP) consists of technicians serving tasks subject to qualifications, time constraints and routing costs. In the literature, the TRSP is solved either to provide actual technician plans or for performing what-if analyses on different TRSP scenarios. We present a method for building optimal TRSP scenarios, e.g., how many technicians to employ, which technician qualifications to upgrade, etc. The scenarios are built such that the combined TRSP costs…
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