Dealing with Uncertainties in User Feedback: Strategies Between Denying and Accepting

@article{Jasberg2018DealingWU,
  title={Dealing with Uncertainties in User Feedback: Strategies Between Denying and Accepting},
  author={Kevin Jasberg and Sergej Sizov},
  journal={CoRR},
  year={2018},
  volume={abs/1802.05895}
}
Latest research revealed a considerable lack of reliability within user feedback and discussed striking impacts for the assessment of adaptive web systems and content personalisation approaches, e.g. ranking errors, systematic biases to accuracy metrics as well as its natural o‚set (the magic barrier). In order to perform holistic assessments and to improve… CONTINUE READING