Damaged Merchandise? A Review of Experiments That Compare Usability Evaluation Methods

@article{Gray1998DamagedMA,
  title={Damaged Merchandise? A Review of Experiments That Compare Usability Evaluation Methods},
  author={Wayne D. Gray and Marilyn C. Salzman},
  journal={Human-Computer Interaction},
  year={1998},
  volume={13},
  pages={203-261}
}
An interest in the design of interfaces has been a core topic for researchers and practitioners in the field of human-computer interaction (HCI); an interest in the design of experiments has not. To the extent that reliable and valid guidance for the former depends upon the results of the latter, it is necessary that researchers and practitioners understand how small features of an experimental design can cast large shadows over the results and conclusions that can be drawn. In this review we… CONTINUE READING
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