author={Amy Binns},
  journal={Journalism Practice},
  pages={547 - 562}
  • A. Binns
  • Published 29 June 2012
  • Business
  • Journalism Practice
“Trolling” and other negative behaviour on magazine websites is widespread, ranging from subtly provocative behaviour to outright abuse. Publishers have sought to develop lively online communities, with high levels of user-generated content. Methods of building sites have developed quickly, but methods of managing them have lagged behind. Some publishers have then felt overwhelmed by the size and behaviour of the communities they have created. This paper considers the reasons behind trolling… 

Weaving the internet together: Imagined communities in newspaper comment threads

Feeding the Trolling: Understanding and Mitigating Online Trolling Behavior as an Unintended Consequence

Trolling is a form of consumer misbehavior that involves deliberate, deceptive, and mischievous attempts to provoke reactions from other online users. This research draws on actor-network theory to


This research examines the trend of anonymous online speech and the evolution of traditional gatekeeping roles of journalists as new media interaction with the public becomes commonplace. A textual

Managing trolling in online communities: an organizational perspective

PurposeThe literature lacks knowledge on how organizations can manage trolling behaviors in online communities. Extant studies tend to either focus on user responses to trolling behaviors (i.e. a

“I refuse to respond to this obvious troll":an overview of responses to (perceived) trolling

Computer-mediated communication (CMC) provides many benefits, including quick, efficient communication over time and space. At the same time, however, the anonymity it offers can give a sense of

Trolling in online communities: A practice-based theoretical perspective

It is proposed that trolling be conceived as a constellation of three social practices: learning, assimilating, and transgressing, and it is found that practices of trolling transgression can have a dual pro-social and anti-social impact in online communities.

Emerging practices for managing user misconduct in online news media comments sections

The study finds that the environment in which the journalists work plays a vital role in the evolution of the practices and reports on the importance of properties such as norms, values and emotions for how things are done in the information landscape of news journalism.

Anyone Can Become a Troll: Causes of Trolling Behavior in Online Discussions

A predictive model of trolling behavior reveals that mood and discussion context together can explain trolling behavior better than an individual's history of trolling, and suggests that ordinary people can, under the right circumstances, behave like trolls.

FCJ-167 Spraying, fishing, looking for trouble: The Chinese Internet and a critical perspective on the concept of trolling

Internet research has dealt with trolls from many different perspectives, framing them as agents of disruption, nomadic hate breeders and lowbrow cynics spawned by the excessive freedoms of online

Gender, Representation and Online Participation: A Quantitative Study of StackOverflow

It is confirmed that men represent the vast majority of contributors to Stack Overflow, and men participate more, earn more reputation, and engage in the "game" more than women do.



Searching for Safety Online: Managing "Trolling" in a Feminist Forum

The analysis suggests that feminist and other nonmainstream online forums are especially vulnerable, in that they must balance inclusive ideals against the need for protection and safety, a tension that can be exploited by disruptive elements to generate intragroup conflict.

Designing for improved social responsibility, user participation and content in on-line communities

This paper discusses 2 operating web sites, identically designed but with different and distinct audiences, which have fostered socially conscious, easily navigable and comprehensible on-line communities with little cost and maintenance.

Trolling in asynchronous computer-mediated communication: From user discussions to academic definitions

Abstract Whilst computer-mediated communication (CMC) can benefit users by providing quick and easy communication between those separated by time and space, it can also provide varying degrees of

Mechanisms of an Online Public Sphere: The Website Slashdot

The article studies the mechanisms, both normative and in code, that are vital to Slashdot's functioning, and shows how they help Slashdot function as a public sphere.

Online Communication and Adolescent Relationships

Examination of adolescents' relationships with friends, romantic partners, strangers, and their families in the context of their online communication activities shows that adolescents are using these communication tools primarily to reinforce existing relationships, both with friends and romantic partners.

Picturing Usenet: Mapping Computer-Mediated Collective Action

This work presents visualizations of several aspects and scales of Usenet that combine to highlight the range of variation found in newsgroups, which provide the basis for initial recommendations for those cultivating, managing, contributing, or consuming collectively constructed conversational content.

Moral Panic and Alternative Identity Construction in Usenet

In this paper the concept of the "moral panic" is applied to computer-mediated communication through a qualitative examination of the case of a "troll" poster to the Usenet group

The Online Disinhibition Effect

  • J. Suler
  • Psychology
    Cyberpsychology Behav. Soc. Netw.
  • 2004
Six factors that interact with each other in creating this online disinhibition effect are explored: dissociative anonymity, invisibility, asynchronicity, solipsistic introjection, dissociable imagination, and minimization of authority.

No comment

Zygmunt Bauman: Prophet of Postmodernity

Preface. Part I: Setting the Agenda: . 1. Living Without a Guidebook. 2. No Easy Choices. 3. Who is Zygmunt Bauman?. 4. The Power of the Past. Part II: The Road to Postmodernity: . 5. The Road to the