DB2 Universal Database: A Case Study of a Successful User-Centered Design Program

Abstract

This case study describes the application of user-centered design (UCD) principles to the development of a complex middleware software product—IBM’s DB2® Universal Database. Motivated by trade press reviews highlighting ease-of-use problems, a multisite development team utilized IBM UCD to transform ease of use into a featured product attribute. This case… (More)
DOI: 10.1207/S15327590IJHC143&4_02

Topics

3 Figures and Tables

Cite this paper

@article{Sobiesiak2002DB2UD, title={DB2 Universal Database: A Case Study of a Successful User-Centered Design Program}, author={Rick Sobiesiak and Robert J. Jones and Scott M. Lewis}, journal={Int. J. Hum. Comput. Interaction}, year={2002}, volume={14}, pages={279-306} }