Cyberchondria: Studies of the escalation of medical concerns in Web search

@article{White2009CyberchondriaSO,
  title={Cyberchondria: Studies of the escalation of medical concerns in Web search},
  author={Ryen W. White and Eric Horvitz},
  journal={ACM Trans. Inf. Syst.},
  year={2009},
  volume={27},
  pages={23:1-23:37}
}
The World Wide Web provides an abundant source of medical information. This information can assist people who are not healthcare professionals to better understand health and illness, and to provide them with feasible explanations for symptoms. However, the Web has the potential to increase the anxieties of people who have little or no medical training, especially when Web search is employed as a diagnostic procedure. We use the term cyberchondria to refer to the unfounded escalation of… CONTINUE READING
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