Customer order lead times for production based on lead time and tardiness costs

  • J.W.M. Bertrand, H.P.G. van Ooijen
  • Published 2015


In practice decisions regarding customer order lead time and customer order processing are taken in di!erent parts of the organization. De"nite lead times are quoted by the sales department and job #ow decisions are taken by the production department. This split up of decision responsibilities is in accordance with the di!erences in scope and control areas… (More)