Customer-Satisfaction-Aware Optimal Multiserver Configuration for Profit Maximization in Cloud Computing

@article{Mei2013CustomerSatisfactionAwareOM,
  title={Customer-Satisfaction-Aware Optimal Multiserver Configuration for Profit Maximization in Cloud Computing},
  author={Jing Mei and Keqin Li and Kenqin Li},
  journal={IEEE Transactions on Sustainable Computing},
  year={2013},
  volume={2},
  pages={17-29}
}
Along with the development of cloud computing, an increasing number of enterprises start to adopt cloud service, which promotes the emergence of many cloud service providers. For cloud service providers, how to configure their cloud service platforms to obtain the maximum profit becomes increasingly the focus that they pay attention to. In this paper, we take customer satisfaction into consideration to address this problem. Customer satisfaction affects the profit of cloud service providers in… CONTINUE READING
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