Customer-Rush Near Warranty Expiration Limit, and Nonparametric Hazard Rate Estimation From Known Mileage Accumulation Rates

Abstract

Time or mileage data obtained from warranty claims are generally more accurate for hard failures than for soft failures. For soft failures, automobile users sometimes delay reporting the warranty claim until the warranty coverage is about to expire. This results in an unusually high number of warranty claims near the end of warranty coverage. Because such a… (More)
DOI: 10.1109/TR.2006.879648

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Cite this paper

@article{Rai2006CustomerRushNW, title={Customer-Rush Near Warranty Expiration Limit, and Nonparametric Hazard Rate Estimation From Known Mileage Accumulation Rates}, author={B. Rai and B. Singh}, journal={IEEE Transactions on Reliability}, year={2006}, volume={55}, pages={480-489} }