Customer Loyalty in Small, Family-owned and managed Businesses: A New Approach to an Old Theme

@inproceedings{Dessi2010CustomerLI,
  title={Customer Loyalty in Small, Family-owned and managed Businesses: A New Approach to an Old Theme},
  author={Cinzia Dessi and Michela Floris and Stefano Cabras and Wilson Ng},
  year={2010}
}