Corpus ID: 42333253

Customer Journey a method to investigate user experience.

@inproceedings{Nenonen2008CustomerJA,
  title={Customer Journey a method to investigate user experience.},
  author={Suvi Nenonen and Heidi Rasila and Juha-Matti Junnonen and Sami K{\"a}rn{\"a}},
  year={2008}
}
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