Current Applications of Artificial Intelligence in Tourism and Hospitality

@article{Zlatanov2019CurrentAO,
  title={Current Applications of Artificial Intelligence in Tourism and Hospitality},
  author={Sonja Zlatanov and Jovan Popesku},
  journal={Proceedings of the International Scientific Conference - Sinteza 2019},
  year={2019}
}
The revolution brought about with the development of ICTs has caused dramatic changes in tourism and hospitality industry. The Travel 2.0 websites characterized by sharing information freely have been prevailing for some time now and are paving the way for the use of even more sophisticated intelligent systems in tourism and hospitality. Considering the complexity of the travel-related decision making process, intelligent systems and tourism fit in perfectly. Service automation, artificial… 

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