Crowdsourcing the last mile delivery of online orders by exploiting the social networks of retail store customers

@article{Devari2017CrowdsourcingTL,
  title={Crowdsourcing the last mile delivery of online orders by exploiting the social networks of retail store customers},
  author={Aashwinikumar Devari and Alexander G. Nikolaev and Q. He},
  journal={Transportation Research Part E-logistics and Transportation Review},
  year={2017},
  volume={105},
  pages={105-122}
}
This paper demonstrates the potential benefits of crowdsourcing last mile delivery by exploiting a social network of the customers. The presented models and analysis are informed by the results of a survey to gauge people’s attitudes toward engaging in social network-reliant package delivery to and by friends or acquaintances. It is found that using friends in a social network to assist in last mile delivery greatly reduces delivery costs and total emissions while ensuring speedy and reliable… Expand
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