Critical Success Factors of ERP Implementation

  title={Critical Success Factors of ERP Implementation},
  author={Leopoldo E. Colmenares and Jim O. Otieno},
  booktitle={Encyclopedia of Information Science and Technology},
IntroductIon An enterprise resource planning (ERP) system is an integrated set of programs that provides support for core organizational activities, such as manufacturing and logistics, finance and accounting , sales and marketing, and human resources. An ERP system helps the different parts of an organization share data and knowledge, reduce costs, and improve management of business processes. In spite of their benefits, many ERP systems fail (Stratman & Roth, 1999). Implementing an ERP system… CONTINUE READING

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